Privacy Policy

What we collect

When you submit our quote, service or contact form, we collect the details you provide: your name, email address, phone number, ZIP code, the type of cover you are asking about, any policy or carrier details you share, and your message.

Our hosting provider records standard server logs, including IP address, browser type and the pages requested. These are used to keep the site available and secure.

Why we collect it

We use your information for one purpose: to respond to you, to prepare quotes, and, if you decide to go ahead, to place and service your policy. To do that we share the details you give us with the insurance companies we approach on your behalf.

We do not sell your personal information, and we do not add you to a marketing list without asking you first.

Who else sees it

Your information is shared with the insurance companies we request quotes from, and handled by our email and hosting providers acting on our instructions. We share it with anyone else only where the law requires it, or where you have asked us to.

How long we keep it

We keep inquiry details for as long as we need them to answer you and to meet our record-keeping obligations as a licensed agency. Ask us to delete your details and we will, unless we are legally required to retain them.

Cookies

This site sets no advertising or tracking cookies. If that changes, this policy will be updated and you will be asked for consent where the law requires it.

Your rights

You can ask for a copy of the information we hold about you, ask us to correct it, or ask us to delete it. Depending on where you live you may have additional rights under state law. Write to us using the details below and we will respond within a reasonable period.

Children

This site is not directed at children, and we do not knowingly collect information from anyone under 16.

Changes to this policy

We update this page when our practices change. The version you are reading is the current one.

Contact

Questions about this policy, or a request about your data? Email [email protected], call 888-888-9914, or write to ChaCha, Inc., 109 E 17th Street, Suite 80, Cheyenne, WY 82001.